Church Greeter Training Manual
Get the church greeter training manual and share it with your team. The guidelines and ministry training provides everything your greeters need to know to be effective and meet expectations. Strengthen your greeter team and serve your church better!
Purchase The Manual
Get the immediate, shareable PDF of the Church Greeter Training Manual.
Share With Your Greeter Team
Print, email, or teach the greeter training material with your team.
Serve With Excellence
With clear expectations and easy to understand instruction your team can serve confidently!
Training Your Greeter Team
A Church Greeter Team is a vital part of the worship service because they help prepare people to grow closer to God by letting them know that the church is happy they are there!
If people do not know they are welcomed they can easily feel like it doesn’t matter if they are there… “No one cares anyway”. A church greeter team plays an important role in helping make a great first impression!
To do a great job, team members need clear instructions. This greeter team training material provides a way for you to teach and clarify expectations.
What Is Included In The Greeter Training Manual?
- Who Can Be A Church Greeter?
- Qualities Of A Good Greeter
- Responsibilities Of The Greeter Team Members
- Responsibilities Of A Greeter Team Director
- What Not To Do As A Greeter
- And More
What’s My Investment?
How much is having unclear expectations costing you? Could your team reach more people if it was working together under one vision? How much more time could you devote to what only you can do if you were able to trust others to do what you need them to do?
Are you wasting time and stress because you’re not sure what to do or say? An uncertain, unorganized, uncommitted greeter team may already be costing you a great deal.
Train Your Greeter Team
You know what a difference it makes to be served well. Think of the times where you have been served at a restaurant or store. You may remember the bad experiences more than the good ones. The level of service you receive can impact your decision to ever return.
Having the PDF version means it’s yours to keep! Plus, it will be much easier for you to share with your team whether you decide to print, email, or teach the material. And yes, you will have immediate access to it!
Click the button below to purchase the Church Greeter Training Manual using the easy-to-use digital download and get immediate access to the training manual and free bonus!
Below is some of the content that you will receive in the training manual.
Today in most churches, you will more than likely encounter one or more of the following connection points.
Each ministry should be specifically designed to meet the various needs of people.
Any of these connections can influence a person’s entire worship experience.
Critical Connections To A Weekend Service
Greeters (A greeter gets the unique opportunity of making a first impression on behalf of the church by welcoming those who are entering.)
Information Center ( Ministries similar to this are in place to help answer specific questions about church happenings, classes, & events.)
Coffee Shop (The coffee shop is for people to enjoy and to help build conversation as people share a beverage or snack.)
Security Team (Obviously, this ministry provides a safe environment for people to gather by being aware of potential threats and diffusing arising problems. The Security Team hopes/prays for the best but is prepared for the worst.)
Usher Team (If a regular attendee or visitor had a less than positive experience finding their way into the sanctuary an usher can play a significant role in turning that person’s experience around.)
Altar Ministry (A prayer team who is ready to minister to the needs of people as they are needed or called upon.)
Who Should Be A Church Greeter?
Not just anyone should serve on a greeter team. In the same way that not just anyone can play guitar on the worship team, work in children’s ministry or lead a small group.
A person’s gifting, passion, and abilities should determine the area they serve in.
If you think just anyone can be a church greeter check out these tweets that may prove you wrong:
Because of experiences like those above, some qualifications should be considered when inviting others to serve on the greeter team.
Qualities Of A Good Church Greeter
- Understanding of and commit to fulfilling the vital role of greeting
- A heart for people
- Willing to lead with a servant’s heart
- Commitment to the vision of the church
- Supportive of the leadership of this church
Church Greeter Team Responsibilities
LEADERSHIP
Be spiritually prepared.
A good team member should be prepared mentally, physically, emotionally and spiritually (This IS a ministry!). Understand this is not a duty, but a privilege to connect with God as part of your preparation.
Take initiative!
If you aren’t sure what to do, ask another greeter or team leader. The only wrong choice is not doing anything. Never assume “someone” else will take care of the need.
Stay calm.
On occasion there will be moments of pressure; someone may be upset or something isn’t working the way it should. In these moments never transfer the pressure to the person attending the weekend service. You are the leader and others view you like one, absorb the pressure.
Ask for help if you need it, but never make the issue your guest’s problem. You should help solve the problem.
Follow the direction of your Leader.
Good leaders are good learners. It is important that you follow leadership and ultimately the Greeter Team Leader. Remember you are there to be supportive and encouraging.
Church Greeters Job Description
Arrive 30 minutes before your scheduled service. (suggested time but do arrive early)
This is a great time to familiarize yourself with the bulletin so that you are prepared to answer any questions people may have.
*Know why you are serving!
“Finally, all of you be of one mind, having compassion for one another; love as brothers, be tenderhearted, be courteous; not returning evil for evil or reviling for reviling, but on the contrary blessing, knowing that you were called to this, that you may inherit a blessing.” 1 Peter 3:8-9
*Know who you are serving!
Go the “extra mile”!
Be a great listener!
Learn people’s names!
Thank those attending for being at church!
Never argue with your church guests!
Provide solutions to their problems!
Be ready to hand out bulletins, service guides or any other church resources.
Assure in advance that resources are available and that you have some to hand out.
Be the initiator.
Smile, shake hands, make eye contact, and tell those attending that you are glad to see them at CFM.
Have an “eye” for first-time guests.
When you see someone that looks like they may have a question or need help, be the leader and point them in the right direction. Above all, be attentive to the needs of guests, especially those who are new.
Church Greeting 101
- Maintain proper appearance and personal hygiene.
- Use mints or breath fresheners!
- Arrive on time.
- Familiarize yourself with church resources and communication – be informed and knowledgeable to the best of your ability.
- If you are on the schedule and can’t make it, it is imperative that you call the Greeter Team Director and help find your replacement.
- Smile, talk to people, and learn their names!
- Be willing to help guests, answer questions, and give direction.
- Be a team player!
Church Greeter Team Leader Duties And Responsibilities
The Greeter Team Leader provides leadership, training, and coordination for the Greeter Team to ensure a smooth and efficient operation of all related duties.
These responsibilities include:
- Provide leadership for the team.
- Train team using the church greeter job description.
- Identify and train one or more assistant(s) to who could replace you.
- Recruit new team members as needed.
- Organize meetings as needed.
- Provide current and rapid communication.
- Encourage your team.
- Help maintain standards for all greeter team functions.
- Guide special circumstances as they arise.
- Be observant and create quick solutions to challenges that arise during service.
- Train all new team members.
- Organize and communicate the monthly schedule of team members serving each week.
- Be a shepherd to those on your team and communicate with the appropriate church staff “need to know” information.
- Be a model of excellence in your attitude and attire.
