Both ushers and greeters are an important part of your next weekend experience. Therefore, providing clarity with a ushers and greeters training manual is even more important!
To do a great job, team members need clear instructions. A training manual will help you teach the ushers and greeters and your church by clarifying expectations.
Ultimately, using ushers and greeters training manuals will provide direction the team is looking for anyway.
Who Should Be Ushers And Greeters At Church?
Not just anyone should serve on the usher or greeter team. In the same way that not just anyone can play guitar on the worship team, work in children’s ministry or lead a small group.
A person’s gifting, passion, and abilities should determine the area they serve in.
Qualities Of Good Church Ushers And Greeters
- Understanding of and commitment to fulfilling the vital role of an usher or greeter.
- A heart for people.
- Willing to lead with a servant’s heart.
- Commitment to the vision of the church.
- Supportive of the leadership of this church.
Ushers And Greeter ministry both can be summarized by four main objectives: preparation, anticipation, problem-solving, and service. Below is a brief explanation of each objective.
Preparation
A great usher and greeter are prepared on every level. Both ministries will require you to think and act quickly so it is important to be ready, this includes spiritually. Serving should never be viewed as an obligation it is a privilege! Connecting with God is a vital part of preparation.
Anticipate
Effective ushers and greeters are helpful, can anticipate, and take action! They are attentive to what is going on and willing to meet needs as they arise.
Problem Solve
In a church gathering, there will be pressure from time to time. Therefore, when someone is upset or something isn’t working the way it should, as an usher or greeter team member, be the leader.
You should never pass the pressure off on those attending the service. Instead, absorb the pressure. Furthermore, help solve problems not create or make them bigger.
Servant Leadership
Good leaders are good learners. One of the primary church usher and greeter duties is to be supportive by being service-minded.
Church Ushers And Greeters Guidelines
- Maintain proper appearance and personal hygiene. Wear uniform, lanyard, or badges if required.
- Use mints or breath fresheners!
- Arrive on time.
- Familiarize yourself with church resources and communication – be informed and knowledgeable to the best of your ability.
- If you are on the schedule and can’t make it, you must contact your team leader and help find your replacement.
- Smile, talk to people, and learn their names!
- Be willing to help guests, answer questions, and give direction.
- Be a team player!
Arrive early before service.
This is a great time to familiarize yourself with the bulletin so that you are prepared to answer any questions people may have.
*Know why you are serving!
“Finally, all of you be of one mind, having compassion for one another; love as brothers, be tenderhearted, be courteous; not returning evil for evil or reviling for reviling, but on the contrary blessing, knowing that you were called to this, that you may inherit a blessing.” 1 Peter 3:8-9
Go the “extra mile”!
Be a great listener!
*Know who you are serving!
Learn people’s names!
Thank those attending for being at church!
Never argue with your church guests!
Provide solutions to problems!
Be ready to hand out bulletins, service guides, or any other church resources.
Assure in advance that resources are available and that you have some to hand out.
Be the initiator.
Smile, shake hands, make eye contact, and tell those attending that you are glad to see them.
Have an “eye” for first-time guests.
When you see someone that looks like they may have a question or need help, be the leader and point them in the right direction. Above all, be attentive to the needs of guests, especially those who are new.
The Difference Between A Church Usher And Greeter
The church greeter team plays an important role in helping make a great first impression! The usher team compliments a guest’s first impression of the church by serving the needs of the people.
A church greeter team is a vital part of the worship experience because they help prepare people to grow closer to God by letting them know that your church is happy guests are there!
If people do feel welcomed they can easily believe it doesn’t matter if they are there… “No one cares anyway”.
The role of a church usher within the Body of Christ is defined by the gift of “helps”:
1 Corinthians 12:27-28 27Now you are the body of Christ and individually members of it. 28And God has appointed in the church first apostles, second prophets, third teachers, then miracles, then gifts of healing, helping…
A church usher is a vital member of the weekend experience team and is offers his/her God-given ability to help.
The word “helping” in this passage means laying hold of, apprehension, perception, an objection of a disputant. This definition can be summed up with the word anticipate.
To anticipate means to expect, predict, to act as a forerunner to.
Offer help before it is necessary to ask, otherwise, it is often too late. However, those with the spiritual gift of help can anticipate the need and meet it.
Ushers and greeters work together to welcome and serve people!
Church Usher And Greeter Team Leader Responsibilities
The leader of each of these ministry provides leadership, training, and coordination for the team to ensure a smooth and efficient operation of all related duties.
These responsibilities include:
- Provide leadership for the team.
- Train team using the ushers and greeters training manual.
- Identify and train one or more assistant(s) to who could replace you.
- Recruit new team members as needed.
- Organize meetings as needed.
- Provide current and rapid communication.
- Encouraging the team.
- Helping maintain standards for all usher or greeter team functions.
- Guide special circumstances as they arise.
- Be observant and create quick solutions to challenges that arise during service.
- Train all new team members.
- Organize and communicate the monthly schedule of team members serving each week.
- Be a shepherd to those on your team and communicate with the appropriate church staff “need to know” information.
- Be a model of excellence in your attitude and attire.
Will you mail me a copy of the ushers and greeters training manual?
The Ushers and greeters training manuals will be sent by email as a PDF file. Both are yours to keep and use as often as needed. Feel free to print and email the manuals with your team.
What is your refund policy?
We offer refunds to all customers within 30 days of your purchase. If the product is not satisfactory, simply send an email to [email protected] and we will refund your purchase right away.
What about images and graphics? Will they relate to my church?
All manuals available at www.dailychristianhelp.com are created with your church in mind. There are no logos, graphics, or images that would conflict with your church.
Do you have other ministry training manuals available?
Yes, you can view all available church training manuals by clicking HERE.
How do I pay for the manual?
Click the buy now button to use PayPal. You do not need a PayPal account to complete a transaction. Paypal is a fast, safe, and reputable online payment gateway.
Purchase The Ushers And Greeters Training Manual
Remove the frustration of coming up with guidelines for ushers and greeters at your church. Plus, you will also receive a free bonus resource to help you develop new leaders.
Or, purchase the Church Volunteer Training Manual Bundle. It includes four training manuals for some of the most important ministries in your church. Having a church volunteer handbook for the ministry workers at your church will help you teach and equip your teams!
Church Volunteer Training Manual Bundle
Help! I Lead Volunteer Teams At My Church! includes in-depth, ministry specific training manuals for the following ministries:
*Prayer Team Training Manual
*Greeter Team Training Manual
*Usher Team Training Manual
*Small Group Leader Training Manual
This Church Volunteer Handbook is a bundle of training manuals. Each manual provides ministry specific training for each team. The manuals will help you lead your teams toward excellence and servanthood.
I care about church volunteer training because I too work with ministry volunteers and group leaders. This church volunteer training manual bundle will provide you and your team(s) with the instruction you’re looking for.
Hours of study and experience have been put into each manual. I want to help make church volunteer training easier for you too!
Help! I Lead Volunteer Teams At My Church! is a bundle of four different, customized training manuals for your greeter, usher, prayer, and small group teams.
This resource bundle will provide you and your ministry teams with the training you’re looking for. And yes, you will have immediate access to it!
Having the PDF version of this church volunteer handbook means it’s yours to keep! It will be much easier for you to share with your team whether you decide to print, email, or teach the material.
